Why you’ll want to attend. Curiosity! Drawing upon her book, Talk Rx, Neha Sangwan, MD reveals practical, yet profound communication tools that will strengthen personal and professional relationships, elevate performance, reduce stress levels and save you time! The focus this afternoon will be on a topic you will likely think you’ve already mastered—listening. Get ready to be surprised! Yes, listening is a primary way we take in data and yes, we do it all the time. It’s how we decide what we think in order to formulate each and every response. Here’s what you might not know—you’ve been missing a lot. Did you know that the depth of our listening determines the quality and quantity of data we gather, which connects directly to our levels of success personally and professionally? Get ready to be delighted, surprised and move to a deeper level of listening. The best part…the five levels of listening will also save you time!
What’s it all about?
- Through an interactive experience, you’ll learn how to invite curiosity into the conversation and create a ripple effect across your organization.
- Take away the Five Levels of Listening framework and practical tools that can help you and your employees distinguish when we are actually only listening to ourselves while seeming like we’re listening to someone else.
- See how this relates to everyday exchanges you have at the managerial, peer, and supervisory levels at work—and even use it to resolve conflict.
- Best of all, use these ideas to listen effectively to what unfolds at the conference over the next two days.
Approved for SHRM credit and HRCI General (HR) Credit