What’s it all about? Motivating an employee to change their behavior can feel impossible. While resistance to change comes from many sources: a lack of confidence, low morale, or outright defiance – we often use a “one-size-fits-all” performance improvement plan to mitigate the issue. Patrick Veroneau, President of the Emery Leadership Group, joins us to share a new approach: motivational interviewing. Traditionally used in behavioral therapy, motivational interviewing has recently been applied in the workplace to empower employees to seek behavioral change for themselves. Through the use of guided questioning, HR can help employees weigh the pros and cons of the behavior, demonstrate discrepancy in their actions, and diffuse toxic conversations. In this workshop, you will learn how a series of ongoing conversations using this strategy can support the employee’s agency to set and meet goals, and ignite change from within.
Why you’ll want to participate in this session.
- Understand what motivational interviewing is, its history, and what makes this technique effective in the workplace.
- Uncover a new, effective, process for performance and behavior improvement conversations.
- Learn strategies to identify and approach situations ripe for use of motivational interviewing techniques.
Approved for SHRM credit and HRCI general (HR) credit.