Strategic HR at Mt. Washington: Oct 24-26, 2021


KEYNOTE: Workforce Happiness as a Strategic Business Advantage

Monday, October 25th, 2021 @ 8:45 am - 10:00 am

What’s it all about? If CFO’s saw happiness as a P&L line item, most companies would pay a lot more attention to it. The past year brings that consideration front and center, as Covid, DE&I, and other cultural issues cause a rethinking of how employees view their jobs. And, make no mistake about it, unhappy employees with options are going to gravitate to workplaces where there is fulfillment. That’s why we’ve invited author, screenwriter, and business thinker Valerie Alexander to the Mt. Washington stage, where she will roll out her compelling explanation of the value of happiness and its strategic business importance. 

Why you’ll want to participate in this session. 

  • Discover the metrics of workforce happiness/unhappiness – the concrete opportunities and the hidden costs – and what this portends for your organization.  This session references research on more than a dozen distinct metrics, including absenteeism, turnover, shrinkage, employee safety, product defects, productivity, and sales. Then, identify how happy employees save a company 17 – 70% of the costs of an unhappy workforce. 
  • Learn what HR can do with this information, both as keeper of the costs and incentives associated with hiring and retention strategy, and as a driver of organizational values and culture. 
  • Understand how HR plays its role best by helping organizational leadership understand their disconnect between what they think motivates employees and what actually motivates them. 

Applying for SHRM and HRCI Business Credit.